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common problem

Refund policy

After the purchaser purchases the course, if he does not watch the content of the chapters other than the designated trial chapter (paid content) , you can refund according to the following specifications. If you have watched the paid content, it will not be accepted to protect the rights and interests of lecturers and other students who purchased the course. Refund:

Fundraising courses :

  1. For the fund-raising course, apply for a refund within 7 days (including the fund-raising period) from the day after the course starts. The full amount of the actual purchase of the refundable course is paid.
  2. For fund-raising courses, apply for refunds within 8-14 days from the day after the course starts. The refundable course purchases are 30% of the actual payment.
  3. For fund-raising courses, no refunds will be accepted for more than 14 days from the day after the official start date of the course.

example:

A on 1/1 purchased the fund-raising course A with the original price of NT$1,000 at a fundraising price of NT$1,000. The course will officially start on 2/1. If A applies for a refund before 23:59 PM on 2/8, they can be purchased A full refund of the fee is 1,000 yuan; if the application is made between 2/9-2/15, 30% of the course purchase fee (300 yuan) will be refunded; if it exceeds 2/15 after 23:59 in the evening, the platform will not accept refunds.

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